At TractorNXT, we aim to deliver high-quality tractor accessories and spare parts to our customers in a timely and reliable manner. Please review our shipping policy below.
1. Shipping Locations
- We currently ship across India.
- Delivery availability may vary based on pin code and logistics partner serviceability.
2. Order Processing Time
- Orders are usually processed within 1–3 business days after successful payment.
- Orders placed on Sundays or public holidays will be processed on the next working day.
3. Delivery Timeline
- Estimated delivery time is 3–7 business days, depending on the delivery location.
- Remote or rural areas may take additional time due to logistics constraints.
- Delivery timelines are indicative and may vary due to external factors such as weather, transport delays, or courier partner issues.
4. Shipping Charges
- Shipping charges, if applicable, will be clearly displayed at the time of checkout.
- Charges may vary based on product size, weight, and delivery location.
- Promotional offers with free shipping may be available from time to time.
5. Order Tracking
- Once your order is shipped, tracking details will be shared via SMS or email.
- Customers can track their shipment using the provided tracking information.
6. Delivery Attempts
- Our courier partners will make reasonable delivery attempts.
- If delivery fails due to incorrect address or unavailability of the customer, re-delivery charges may apply.
7. Damaged or Missing Packages
- If a package arrives damaged or incomplete, please contact us within 24 hours of delivery.
- Customers are advised to check the package at the time of delivery before accepting it.
8. Delayed Shipments
- While we strive for timely delivery, TractorNXT is not responsible for delays caused by unforeseen circumstances beyond our control.
- In case of significant delays, our support team will assist you with updates.
9. Change of Shipping Address
- Address changes can be requested only before the order is shipped.
- Once shipped, address changes may not be possible.
10. Contact Us
For any shipping-related queries, please contact our customer support through the Contact Us page on our website.